For suppliers
Respond to your customer’s assessment.
Received an invitation through ChainSec? Follow your customer’s link, answer the questions and keep supporting documents in one place.
From invitation to submitted response.
Your customer uses ChainSec to follow up on their suppliers. You respond directly in the form they have sent.
Open your customer’s link
Find the invitation in your inbox. The personal link takes you to the correct assessment. Contact the sender if the link is missing or does not work.
Answer the questions
Work through the sections and describe how you operate today. Add documents where your customer asks for evidence. Save your answers if you need to continue later.
Review and submit
Check your answers and submit the assessment in the form. Your customer can then review the information and follow up with you on any questions.
Keep the right documents at hand.
The questions depend on what your customer wants to assess. Ask the person responsible for the area in your company if you need to complete an answer.
How we protect your information- Documents that support your answers
- Certificates, policies or descriptions of your procedures may be relevant. Follow what your customer actually asks for.
- The option to continue later
- You do not need to finish in one sitting. Save your answers and use the same link when you return.
- Data stored in AWS Stockholm
- App data is stored in AWS Stockholm and encrypted in transit. Read more about how we protect information on our security page.
Common questions from suppliers
Why have we received a supplier assessment?
Your customer uses ChainSec to assess and follow up on suppliers. The assessment collects the answers and evidence they need for their review. Contact your customer to learn more about the purpose or the requirements that apply.
Where do we find our assessment?
Open the personal link in the email from your customer. It leads to your specific assessment. If you cannot find the email or the link does not work, ask the customer who sent the invitation for help.
How much time should we set aside?
It depends on the number of questions and the documents your customer asks for. Read through the form first and gather the documents you need. You can save your answers and continue later.
What if we do not meet a requirement?
Describe how you work today and explain any gaps or planned improvements. Your customer evaluates the answers against their requirements. Ask them if you are unsure what a question means.
How is our information protected?
App data is stored in AWS Stockholm and sent over an encrypted connection. Your answers support the review by the customer who sent the assessment. More information about data storage and technical safeguards is available on ChainSec’s security page.
Need help?
Ask your customer about the questions or invitation. For technical questions about ChainSec, you can contact us.